Telephone Selling Skills Training

Course Outcomes:

Build trust with different customer types
Understand critical buying factors
Perform in-depth needs analysis
Guide the customer toward buying
Anticipate and handle objections
Close more sales at higher margins

Is your team struggling to capture the attention of prospects over the phone?

Did you know, it takes an average of 8 cold calls to reach a potential prospect? Gain the tools to effectively sell virtually.

The Telephone Selling Skills workshop teaches sales organizations and people to stop "pushing" their products and start "pulling" customers. The program focuses on building trust and learning to motivate customers by cultivating a deeper understanding of their needs. When customers face risky buying decisions, they prefer to deal with people they know. They want people they like and trust to help them work through the buying process. Customers want a relationship, not just a transaction.

Telephone Selling teaches the necessary skills to increase your sales and profitability. You will increase your understanding of the sales process, how to customize your approach to each client's situation, and what really motivates people to buy. The course focuses on helping your company become a valued business partner, assisting your clients in their efforts to achieve.