The COVID-19 crisis has upended work and training for everyone. Globally, healthcare professionals and governments are mandating that people work from home whenever possible, and to observe social distancing.

Baker Communications, Inc. is a highly successful, fully-remote company with hundreds of facilitators/instructors, coaches and instructional designers, and our customers have asked us to share some of the best practices that we've learned from delivering virtually over the past 10 years.

This is an excerpt from a custom course that we teach to our customers in a train-the-trainer format. It's based on whatever platform your company uses - Zoom, GoToMeeting, WebEx, Adobe, etc. Each platform has it's own unique nuances, and because we teach across all of these platforms, this can help you get better engagement and retention for your learners.

Watch this webinar from our Vice President of Delivery and Customer Success, Ted Baird, as he shares best practices to help you transition your team to virtual training delivery during these uncertain times. Ted is joined by two of our senior instructors and coaches, Michelle Williams and Jeff Bishop. Together, they will answer your questions - wherever they take us - when it comes to virtual delivery best practices.

In this webinar you will learn:

  • How to use the most common functionalities of virtual platforms to keep your learners engaged - Visuals, Whiteboards, Chat, Breakout Rooms Audio Discussion, Polling and Annotation tools;
  • How to move from engagement to retention;
  • Avoiding the trap that virtual training is simply a recreation of traditional classroom settings;
  • Creating frequent and relevant interactions - the 3-5 minute rule; and
  • Platform nuances that can impact your virtual training.