ThyssenKrupp, a globally known innovative shock absorber specialist, has requested Effective Business Writing training for its staff members from Baker Communications. ThyssenKrupp has partnered with Baker for other training needs in the past, and consistently experienced positive results with Baker instructors and content. This led them to return to their trusted training partner when a new need for training arose. The client is confident that Baker Communication's best-of-breed curriculum and experienced, engaging trainers will help their management group improve their skill sets and their teams' productivity.

Senior Level Instructors, Customer Outcome Selling and Negotiation Training experts with Baker Communications will deliver the training for Symphony Healthcare staff members. Sales representatives participating in these workshops will gain knowledge and experience with essential sales skills such as Active Listening and the use of Clarifying and Confirming questions to help them gain a clear understanding of customers' needs and goals. Attendees will learn how to set negotiation expectations and parameters in advance, to help them appropriately handle any offers or requests for concessions. The training workshops will also show sales agents how best to handle various Behavioral and Buyer Types, enhancing their ability to effectively negotiate with different types of customers and appeal to their interests.

About Baker Communications

As one of America's fastest-growing corporate training companies, Baker Communications has helped nearly two million professionals reach maximum performance for over 35 years. Globally recognized companies and government agencies, including ExxonMobil, General Electric and Bank of America depend on Baker Communications to equip their employees with skills to increase market share and produce immediate results. Baker provides customized targeted practice-driven performance improvement solutions that produce rapid, measurable results. Baker Communications' solutions have been utilized and delivered worldwide, throughout Europe, South America, North America, the Middle East, and Asia Pacific.

About Symphony Health

Symphony Health provides thorough data and powerful analytics to help professionals understand the full market lifecycle, from predictive market analysis to patient influence, physician prescribing, pharmacy fulfillment, payer reimbursement, and sales compensation. This holistic perspective can only be attained from a massive base of fully integrated information that captures physician, payer, and patient actions.