Safran, a multinational aircraft and rocket engine, aerospace component, defense and security company, has partnered with Baker Communications to lead training for its employees on building solid relationships with customers. Safran has partnered with BCI for multiple training needs over the past year. The client was seeking a flexible training partner who would investigate their needs and customize material to help close their specific skill gaps.
Baker Communications has developed a short webinar series specifically covering the emotional intelligence theory of Behavioral Styles. Participants will have the opportunity to develop their knowledge of personality types and how they affect and interact with one another, helping them to understand and work more effectively with different personality types, align with customers and create rapport, avoid misunderstandings, and defuse conflict in any situation. This training will help webinar participants at Safran reach a higher level of proficiency and skill in developing relationships with customers and providing exceptional service, resulting in more loyal customers and a stronger bottom line.
About Baker Communications
As one of America's fastest-growing corporate training companies, Baker Communications has helped nearly two million professionals reach maximum performance for over 35 years. Globally recognized companies and government agencies, including ExxonMobil, General Electric and Bank of America depend on Baker Communications to equip their employees with skills to increase market share and produce immediate results. Baker provides customized targeted practice-driven performance improvement solutions that produce rapid, measurable results. Baker Communications' solutions have been utilized and delivered worldwide, throughout Europe, South America, North America, the Middle East, and Asia Pacific.
About Safran
Safran is a leading international high-technology group with three core businesses: Aerospace, Defence and Security (ongoing divestiture of Security business). Operating worldwide, Safran has 66,500 employees (Security included) and logged sales of 15.8 billion euros in 2016 (excluding Security). Comprising a number of companies, Safran holds, alone or in partnership, world or European leadership positions in its markets. Safran undertakes extensive Research & Development programs to keep pace with its fast-evolving markets, including expenditures of 1.7 billion euros in 2016 (excluding Security expenditures).