In November 2015, Baker Communications partnered with Quest Diagnostics, a clinical laboratory services provider, to deliver a series of break-out sessions to their employees. Quest Diagnostics has worked with Baker Communications in the past, and they selected BCI's Customer Outcome Selling course to deliver this series of highly focused training sessions and keynotes. Baker and Quest Diagnostics worked together to tailor BCI's award-winning content to Quest's very specific training needs.
Four Senior-Level Instructors and Communications Experts from Baker Communications delivered the training in Atlanta, GA. During this highly interactive training experience, the group focused on four key areas of communications: verbal communications, written communications, presentations/public speaking, and influencing skills. During the sessions, participants learned key elements of communications, such as adapting to different behavioral styles, the 5 C's of Communications, how to structure a presentations and avoid death by ppt, and techniques to influence partners, customers, and others.
About Baker Communications
Baker Communications is headquartered in Houston, Texas and has employees and certified partners in more than 20 cities across the US. Internationally, Baker's footprint includes the United Kingdom, Dubai, Singapore, Argentina, Brazil and Russia. As one of America's fastest-growing corporate training companies, Baker Communications has helped over a million professionals reach maximum performance for over 30 years. Globally recognized companies and government agencies, including ExxonMobil, General Electric and Bank of America depend on Baker Communications to equip their employees with skills to increase market share and produce immediate results. Baker provides customized targeted practice-driven performance improvement solutions that produce rapid, measurable results. Baker Communications' solutions have been utilized and delivered worldwide, throughout Europe, South America, North America, the Middle East, and Asia Pacific.
About Quest Diagnostics
Quest Diagnostics is driven to discover and deliver diagnostic insights and innovations that help to improve human health. They offer a wide range of products and services that benefit patients, healthcare providers, and pharmaceutical medical device companies, life insurance companies and employers.
They are the world‘s leading provider of diagnostic testing, information and services that patients and doctors need to make better healthcare decisions. Their services range from routine blood tests — such as total cholesterol, Pap testing and white blood cell count — to complex, gene-based and molecular testing. In terms of diagnostic products, they develop and manufacture devices, test kits and reagents used by physicians, hospitals, blood collection centers and other clinical laboratories to help detect, characterize, monitor and select treatment for disease. And they're one of the largest providers of global central laboratory services performed in connection with clinical research trials.