Pentagon Federal Credit Union: Win-Win Negotiations Testimonial

I just wanted to take a moment to thank you for your training in Negotiations—it definitely came in handy in a recent meeting I had. There was a long-standing dispute between a community center and a local fire department over a shared property. Using the if/then strategy from the training, I proposed a compromise that incorporated both parties' needs into a long-term agreement. This was met with surprising enthusiasm as a final, overdue ending to a long-standing dispute.