Anthony Startz, HR Director at Lamons Gasket, the world's largest gasket manufacturer, on using Baker Communications' training suite as an on-demand management toolkit.
Looking at the products that we have used with Baker—whether it's from the Managerial Coaching Skills to Finance for Non-Financial Managers—you could look at those products as an MBA in a box. It's a suite of products that I can go through and tailor specifically to what my need is at the time.
I'll give you a great example: I'll have a quality manager, or my purchasing manager, walk into my office and present a challenge they're having with a particular employee—whether it's an understanding of their job, or "this is really where I want to take this person in terms of their career, and they really need more of XYZ." We will literally go to Baker's website, go through the list, and talk it over some more. Then I'll say, let me call Susan and talk to her about this, and Susan and I will spend time on the phone brainstorming what my issue is. We may go back and forth over a couple of weeks, talking about tailoring either an individual class for a person, or a group.
Anthony Startz
HR Director
Lamons Gasket
